Offsider
We take the admin off you
Book 15 minutes
Here's one we built

Reilly Plumbing

Invented business · working agent

There is no Reilly Plumbing. We invented a two-van plumber called Michael, wrote him a week, and built the thing his worst line asked for — so you'd have something to ring instead of a page of promises.

Everything below the invented part is real and running. Ring it and give it a blocked drain.

We picked phones because it's the fastest thing to show. Yours might say quotes, or the people who went quiet.
A plumber at work. A stock photograph standing in for the invented business.
Stock photo · not a customer
A filled-in sheet

The blank sheet from the front page, filled in — by us, for a business we made up

Nobody measured these hours, because there's nobody to measure. It's here so you can see the shape of a finished one before you sit down and do yours for real. Yours gets filled in by you, in your handwriting, with your numbers.

Week audit
Specimen
Business
Reilly Plumbing
What you do
Plumber, 2 vans
Where the hours go
Hrs / wk
01
Enquiries nobody got to
6
02
Quotes and proposals written after hours
3
03
Chasing people who said they'd get back to you
2
04
Rebooking when things run over
1
05
Invoices that went out late
½
06
The same question answered forty times a week
4
07
The thing you'd never think to mention
Ringing people back after 6, from the couch
2
Total
18
Worst line first. The rest can wait.
Worked example
Why line 01

The worst line on a sheet is the brief. On this made-up one it's the phone — so that's the only thing we built.

REAL
The agent below. It answers, takes the job down properly and hands it on. You can test it right now — that part isn't a mock-up.
MADE UP
The business, the bloke, the hours, the handwriting. All ours. No client's week has been reprinted here.
YOURS
Starts blank, and we build one line off it — not all seven. Which line is up to your sheet, not ours.

If a mob shows you case studies before they've heard your week, ask whose week it was. We'd rather show you a working thing and tell you we made the story up.

The part that's real

Ring it yourself. It thinks it works for a plumber.

Give it a blocked drain and see how it takes the job. Nothing is booked, nothing is recorded, and nobody gets sent out — there's no van at the other end of this.

Ready to call
Demo · not a real booking
Your browser will ask for the microphone
It says it's an AI on every call. It can't book you in and nobody gets sent out — Michael is a character we wrote, and this conversation ends here.
Talk to a human
Everything she was told

Eight job types, invented with the business. That's the entire brief it was given.

01
Blocked drains
02
Hot water systems
03
Burst pipes
04
Leaking taps
05
Gas fitting
06
Roof and gutters
07
Toilet repairs
08
Backflow testing
Everything she wasn't

She can't make any of this up, because she was never given it.

His home address
What he charges
What's in his diary
His mobile number
Anyone he has worked for before

Ask it what a hot water swap costs and it will tell you it doesn't know and that someone will call you back. That's not a gap in the build — that's the build. A yours-shaped one only ever knows what you've handed it.

Yours wouldn't be this

We picked the phone. Most sheets point somewhere else.

Here's what the other lines turn into. Same method every time — fill the sheet in, pick the worst line, build that one thing, and let you use it before you pay for it.

02
Quotes written after hours
Something that turns the job you just looked at into a quote before you get back in the van.
03
Chasing people who said they'd get back to you
Something that follows them up on the days you forget to, and stops the second they reply.
06
The same question answered forty times a week
Something that answers it, in your words, without you looking at it.
Fill yours in with us — 15 minutes
You'll know which line is worst by the end of it.
Offsider
We take the admin off you
HomeBook 15 minutesTermsPrivacyInstagram @offsider.auoffsider.net.au@gmail.com
Offsider · Melbourne, Australia