Three trades
Try the receptionist
Each one is set up for a different trade: it knows the services, it talks like the trade talks, and it recognises that trade's emergencies. Open any of them and try to book a job, or describe an emergency and hear what it does.
Plumbing
Apex Plumbing
Blocked drains and burst pipes at six in the morning.
Answers questions about
- ✓Blocked drains
- ✓Burst or leaking pipes
- ✓Hot water system problems
- ✓Toilet and tap repairs
Treats as an emergency
- gas smell
- flooding active
- sewage overflow
- water near electrical
Electrical
Sure Spark Electrical
No power to half the house, and a switchboard that keeps tripping.
Answers questions about
- ✓Power points and switches
- ✓Lighting installation and repairs
- ✓Switchboard and safety switch work
- ✓Fault finding and no-power callouts
Treats as an emergency
- electric shock
- sparks or burning
- fallen powerline
- water near electrical
Heating and cooling
Comfort Climate Heating and Cooling
No heating in the middle of a Melbourne July.
Answers questions about
- ✓Air conditioning installation
- ✓Heating and cooling repairs
- ✓Ducted system servicing
- ✓Gas and electric heater servicing
Treats as an emergency
- gas smell
- carbon monoxide
- electrical burning
What is real here
Worth being straight about, because it is the part that earns trust in a sales conversation.
- ✓Real: the conversation, the trade knowledge, the booking rules, the emergency handling, and the private inbox the result lands in.
- ✓The agent says it is AI at the start of every call, and it does not record or store the audio.
- •Not yet real: a phone number, a connected calendar, and text messages. A booking is captured as a request, it does not change anyone's calendar.
- •On an emergency call it reads safety steps, points to 000 where life is at risk, and flags it urgently for a person. It never claims anyone has been sent out.
These are demonstration businesses, not real customers. Offsider is not an emergency service. In a real emergency, call 000.